Plumbing Warehouse Associate (Shipping, Receiving, and Customer Service)

Website EMCO Corporation - Burnaby

Plumbing Warehouse Associate (Shipping, Receiving, and Customer Service)

EMCO Corporation was founded in London, Ontario in 1906. EMCO is one of Canada’s largest integrated distributors of products for the construction industry. EMCO offers products in the distinct categories of plumbing, waterworks, industrial and HVAC. We strive to satisfy the needs of our customers with a focused product assortment, transported and sold through an extensive network of 250 Profit Centers, distribution warehouses and showrooms across Canada.

We are currently hiring a full-time Warehouse Associate at our EMCO Plumbing location in Burnaby


A Typical Day at EMCO:

As a Warehouse Associate, you will be responsible for picking, packing, and shipping customer orders as well as counting, verifying, receiving, and putting away incoming vendor material and customer returns. A high attention to detail will ensure exceptional levels of customer service and satisfaction. Additional duties will include:

·       Follow all Health and Safety rules and legislation while performing job functions

·       Load and unload trucks, operate forklift and other material handling equipment

Receiving duties include:

·       Upon unloading vendor shipments or customer returns, obtain the packing slip and verify material received. Note any discrepancies or damaged material

·       Print and verify the computer receiving documents and enter material received into the computer system

·       Identify special order material and damaged material and store in proper location

·       Note all shipping discrepancies on freight carrier’s Bill of Lading, initiate freight claims and forward paperwork to appropriate teammate

Picking, packing, and shipping duties include:

·       Pick material for customer orders, counting and comparing items to the shipping documentation

·       Assemble material and pack appropriately for pick up or shipment to customer

·       Complete documentation for any shipments being delivered via third party carrier or requiring Transportation of Dangerous Goods documentation

Inform the Supervisor of any inventory discrepancies and damaged/defective material that would impact customer service levels

Maintain warehouse cleanliness and safety by removing empty cartons, metal banding, pallets, and other debris

Inform Warehouse Supervisor and/or Profit Centre Manager of any safety issues within the warehouse

Assist teammates in servicing customers at the counter

Perform other tasks as requested by the Profit Centre Manager

About Our Team:

Here at EMCO, we offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve. At EMCO Burnaby warehouse we are happy to welcome you in a multicultural workplace.

What We Are Looking for From You:

·       Grade 12 diploma or equivalent

·       A minimum of 1 year of warehouse experience

·       Outstanding customer service and verbal communication skills

·       Able to develop comprehensive product knowledge

·       Ability to learn to safely operate a forklift and any other material handling equipment

·       Possess a high level of attention to detail and accurately process orders

·       Able to learn and operate the applicable software system used to process orders

·       Intermediate math skills

·       Strong work ethic and high regard to customer service

Preferred Skills

·       Plumbing and heating product knowledge sold at the Profit Centre

·       Trend system

Why Join Our Team?

We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way! In addition, we will offer you: ·

·       Great mentors and on-the-job training

·       Growth potential with competitive salary, benefits, and profit sharing

·       A career with a solid, stable company with strong core values

·       Participation in our pension plan with employer contributions

·       Work-life balance and flex time

Job Category

·       Warehouse


Position type

·       Full-time



·       Burnaby


Traveling Required

·       No



·       $Base + Profit Sharing


Contact Information:

Perla Hernandez

EMCO is an equal opportunity employer and is committed to maintaining a barrier free workplace where all employees can contribute to their fullest potential. We welcome all applications to ensure we have an inclusive workforce that reflects the diversity of the customers and communities in which we live and serve. Should you require an accommodation as part of the recruitment process, please let us know and we will work with you to meet your needs.

To apply for this job email your details to

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