IT Support (volunteer)

Latincouver is a non-profit organization that for the past 12 years has been connecting over 100,000 Latin Americans with Latin enthusiasts living in Western Canada. As of today, we are the point of reference within the Latin American community in British Columbia. 

Duties and Responsibilities: 

  • Help the company transition from Infusionsoft to the Neon system, transferring data and helping all departments adapt their needs to the new system 
  • Install and configure the Neon system, connecting social media channels, organizing emails, and other information within the system
  • Diagnosing hardware and software faults and solving technical problems
  • Support of CRM system – Customer Relationship Management
  • Set up new users accounts and profiles 
  • Provide support to all departments regarding the online system 
  • Maintain computer systems and networks 

Requirements and Skills: 

  • Degree in Business IT, Computer Science, or similar is an asset 
  • Experience as IT technical support 
  • Knowledge of CRM software 
  • Strong communication and problem-solving skills 
  • Ability to meet deadlines 
  • Ability to work well with others 
  • Proficiency in Infusionsoft and Neon 
  • Spanish and Portuguese are an asset

Gains: 

  • Expanding your professional contacts through Latincouver’s rich network 
  • Being part of a fun and professional  team 
  • Learning new skills 
  • Reference letter upon completion of three months 

To apply for this job email your details to hr@latincouver.ca

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